Data protection is a matter of trust and your privacy is very important to us. We will only use your name and information relating to you as stated in the following Privacy Policy. We will only collect information that we need and we will only collect information that is relevant to our transactions with you. We will only retain your privacy information for as long as we are required by law or as long as it is relevant to the purpose for which it was originally collected.


EUROMEDICA GROUP does not sell, share or trade customer's personal information collected online through third parties. Personal information collected online will only be shared within our company for internal purposes only. When you create a EUROMEDICA GROUP account, the personal information we collect may include:

  • Name
  • Email Address
  • Phone Number
  • Gender

The personal information we collect from you will be used for things like:

  1. Allowing you to gather and view your transaction information.
  2. To understand your needs and to provide you with the best service experience possible on EUROMEDICA App.
  3. Manage your account and your use of the EUROMEDICA App.
  4. Contact you via the contact details you have provided or we have collected.
  5. Periodically send you promotional emails.
  6. Respond to your comments, questions or other enquiries and provide you with other services requested by you.
  7. Prevent, detect and investigate potentially prohibited or illegal activities.
  8. Troubleshoot problems and customize, measure and improve our services and the content, layout and operation of EUROMEDICA App.
  9. Combine your Personal Information with information we have collected from other Users and use it for a purpose described within this Privacy Policy.


You may request access to, or correction of the Personal Information we hold about you by contacting us via our contact details. Any complaint or concern about the Personal Information we hold about you, or a complaint or concern about our services, should be directed to us in writing via our contact details. If we receive a complaint about the Personal Information we hold about you, we will respond to your complaint within 30 days.


We will not share your information with any other organization, other than related companies and third parties directly related to our services in EUROMEDICA GROUP. In certain circumstances, EUROMEDICA GROUP may be necessary to disclose your personal information, such as when there are reasons or circumstances where disclosure is necessary to prevent a threat to life or safety, or for law enforcement purposes. EUROMEDICA GROUP is committed to comply with the laws in force in the State of Indonesia. We may also use your contact information to send newsletters from us and our other companies.


EUROMEDICA GROUP reserves the right to amend and amend the Privacy Statement at any time. All policy changes will be announced on our site.


If you are not satisfied with how we have handled your complaint, please do not hesitate to contact us at